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800-33-BEACH or 302-227-7169

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Accessibility

The Boardwalk Plaza strives to facilitate the usability and accessibility of its hotel and website for all people with disabilities.

The Boardwalk Plaza, which was built and opened in 1991, is a wheelchair-accessible building, including our lobbies, our restaurant, our guest floors, and our Fitness and Business Centers. In addition, our staff is trained to provide assistance whenever required for disabled visitors. The comfort of each of our guests is important to us. Any persons in need of assistance while visiting the hotel should direct any requests for assistance to the front desk or to any available staffer. In addition, requests for assistance can be made via email to reservations@boardwalkplaza.com or by telephone at (800) 332-3224.

The Boardwalk Plaza accessibility features include:

Accessible Parking:

  • Accessible self-parking spaces: 3 total
  • Parking drop off under carport

Accessible Public Area Details:

  • Hotel entrance and registration desk with use of portable wheel chair ramp
  • Hotel restaurant via boardwalk entrance
  • Hotel pub via handicap elevator
  • Public toilets in lobbies having grab bars
  • Guest rooms accessed via elevator
  • Business and Fitness centers accessed via elevator

Accessible Guest Room and Bathroom Details:

  • Handicap accessible standard rooms available
  • Accessible door locks
  • 34″ wide entry doors
  • 2 double beds
  • Closed captioned televisions
  • Grab bars in bathrooms
  • Roll in showers with safety bars and shower wand
  • Portable shower seats
  • Adjusted height closet bar in closet
  • 39″ clearance between two double beds

Hearing Impaired Accessibility:

  • TTY units available
  • Visual Alarms and Alerts
  • Hallways
  • Public areas

Pets/Service Animals:

  • While pets are not allowed at the hotel, service dogs (excluding emotional support animals) will be welcomed on the property free of charge.

We are revising our website so that it is also possible to book an accessible room online. Working with our website provider, we are auditing and implementing improvements to the website based on the World Wide Web Consortium’s Web Content Accessibility Guidelines 2.0 Level AA (WCAG 2.0 AA) as its web accessibility standard or other standards to the extent required by the Americans with Disabilities Act (“ADA”) and other applicable laws governing accessibility.

This is an ongoing effort that will be continually evolving and improving over time. If you have specific questions or need assistance, please contact us at reservations@boardwalkplaza.com or by calling (800) 332-3224. If you do encounter an accessibility issue and would like to advise us, please specify the webpage in your email or call, and we will undertake appropriate efforts to enhance the level of accessibility on that page to the extent possible.

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